17 Weeks Have Passed Since a Valid Transfer Case Warranty Claim and Still No Check. So Why the Long Delay in Refunds?
As we reported, in late Q3 2020, Porsche began reaching out to owners with emails or physical mail providing warranty extension details for the transfer case on Macan and Cayenne models. Porsche said, “on certain model year Porsche Cayenne and Macan vehicles, the transfer case long term durability may be below Porsche’s high-quality standards.”
Many owners have already had to replace the transfer case on these models. So, Porsche agreed to pay for the previous repairs and provided a mechanism for making the claim. All well and good, except, as of January ’21, no one had got their refund check! Why the delay? Read Full Article »